Bug's Pet Boutique in 2020 was in the top 3 most recommended Australian Assistance Dog Gear shops.
We run a sponsership program where we provide much needed Assistance Dog gear to those who are unable to afford it themselves.Â
We pride ourselves on our ethics, continuously aiming to spread joy, positivity and kindness, particulary during these uncertain times where we are experiencing a worldwide pandemic and widespread panic.
We try to keep our footprint on the earth as minimal as possible, using eco-friendly options wherever possible.
We aim to make our gear as accessible to all as possible.
We are loud and proud supporters of the LGBTQIA+ Community, we believe that Black Lives Matter and we do all we can to help those who need that bit of a hand.
We will just let our customers tell you!
"We’ve ordered a few times through Bugs and never had an issue. Even with COVID they’ve been nothing but helpful and easy to order from and work with. The items we have ordered have been really well made and good quality! I genuinely cannot think of a single issue with Bugs or their gear. The things we’ve bought have even lasted through my cattle dog wrestling with our Great Dane while wearing them." - Valka & Kai, NSW, Australia
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"Bug’s responds in a timely and professional manner whilst maintaining that feeling of talking to a friend you’ve known for years. The service is incredible and the products are outstanding. My sister and her assistance dog Eddie use bug’s all the time and talk non stop about them! So of course when it comes to presents or gear I know they would want, I always go to bug’s. It’s not just the gear we keep coming back for, but the experience of working with such a wonderful and understanding person." - Tegan, NSW, Australia
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"High quality products, devotion to customer satisfaction and an experience you'll love enough to repeat every chance you get!"Â - Kat & Rainer, SA, Australia
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"If you love great customer service, more of a friend then a business trying to get money from you. So willing to do their absolute best to make your dreams come true and imagination a reality. The gear itself is such amazing quality but the person is the real reason I buy from them 💕💕" - Allana & Bella, Australia
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"Great customer service is absolutely amazing! Charliee has helped us to create our dream setups, step-by-step!" - Emily & Millie, SA, Australia
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"Bug's make the best quality, most durable gear available" _ Cardin & Apollo, VIC, Australia
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"Friendly service, amazing responses, perfect products and so so so helpful!! <3 " - Faith & Kallie, Australia
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"Great customer service from someone who truly cares about their products and their customers" - Amanda & Rain, Australia
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"High quality, fantastic owner who is very easy to work with" - Ronii & Lunaa, Australia
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"Bug's shop is the best the gear is amazing and amazing quality and from an awesome person" - Katelyn & Merlin, VIC, Australia
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